Privacy Policy
In compliance with the provisions of the current General Data Protection Regulation in the European Union, the owner of this consent authorizes Hotel Real Illescas S.L. to process their personal data, and grants this authorization expressly, freely, unequivocally, and informed.
In the same way, the owner of this consent has been informed of the following data:
Data Controller
The data controller is Hotel Real Illescas S.L., located at Calle Real 70 45200 Illescas
Email: info@hotelrealillescas.es
Purpose
The data will be used for:
- Manage the requested information
- Keep you informed about the activities of Hotel Real Illescas S.L. (sending communications about our products, services, events, news and activities, including by electronic means, if you tick the acceptance box).
Retention period
The personal data provided will be retained for a period of five years from the last confirmation of your interest, unless requested for deletion by the data subject.
Once your request for information has been processed through our form or answered by email, if no new processing has been generated, the personal data provided will be retained from that moment on and for the periods established by law for compliance with legal obligations and for the attention and defense of any liabilities arising from the processing.
And in case you have accepted to receive commercial communications (keep you informed about the activities), this data will be kept for as long as the requested service is provided, until you request its cancellation. And once our relationship ends, for the periods established by law for compliance with legal obligations and for the attention and defense of any liabilities arising from the processing.
Legitimacy
The legal basis for processing is based on the consent that you, as a user, provide when requesting information through our contact form and by ticking the acceptance box for sending information.
Recipients
No transfer of personal data to third parties is foreseen, except for the information expressly required by Law.
Rights
The data subject may exercise the rights regarding their personal data granted by the GDPR. Rights of access, rectification, deletion, restriction of processing, data portability, and objection. These rights can be exercised by sending a written request to the data controller. Likewise, you have the right to withdraw your consent and to file a complaint with the Spanish Data Protection Agency, as the Supervisory Authority. If you need assistance in formalizing such a request, we will provide you with a form for this purpose.
Origin
The collected data is provided by the data subject through the contact form.
Information
All data will be processed in accordance with this privacy policy. If you do not agree with it, please do not send us your data. Remember that you can contact us via email at info@hotelrealillescas.es, to receive information in this regard without the need to send us personal data.
When you send us your personal data through the contact form, it is necessary that you accept this privacy policy beforehand, for which you must tick the checkbox “I have read and accept the terms of the Privacy Policy”. Our system will not allow you to submit the form without accepting the policy first.
When you fill out our web contact form, you are sending us your name, phone number, and email, which are personal data subject to current legislation. Therefore, you expressly authorize us to collect and process this information, under the conditions you are reading. This information will be used exclusively to manage the purposes set forth in this consent.
Users will respond, in any case, to the veracity of the data provided and are responsible for communicating any changes to them, with Hotel Real Illescas S.L. being exempt from any liability in this regard.
The User is advised that, except for the existence of a legally constituted representation, no User can use the identity of another person and communicate their personal data, so the User must always bear in mind that they can only include personal data corresponding to their own identity and that are suitable, relevant, current, accurate, and true. For these purposes, the User will be solely responsible for any direct and/or indirect damages caused to third parties or to Hotel Real Illescas S.L. for the use of another person’s personal data, or their own personal data when they are false, incorrect, not current, inadequate, or irrelevant. Likewise, the User who uses the personal data of a third party will be responsible to that third party for the information obligation established in article 5.4 of the LOPD when the personal data has not been collected from the data subject themselves and/or the consequences of not having informed them.
It is prohibited for persons under 18 years of age to use it, in the event that the user is a minor, they may only provide their personal data in the data collection forms, with the prior consent of their parents or legal guardians, by sending the corresponding form duly signed by the parents or legal guardians by certified mail and with a copy of the ID of the signing parent or guardian to the following address: info@hotelrealillescas.es
Hotel Real Illescas S.L. is not responsible for the data of minors that have been provided without the consent of parents or legal guardians, therefore it is not responsible for their actions, with the minor, their parents, or legal guardians being responsible at all times for the legal consequences and expenses that may arise from it.
If any information provided by the User is found to be false or inaccurate, Hotel Real Illescas S.L. reserves the right to cancel the User’s subscription and terminate the User’s rights to use the Service
This personal data will be included in a register owned by Hotel Real Illescas S.L., which we keep in the General Data Protection Register. Personal data will be mainly processed in an automated format, subject to appropriate security controls and measures that will prevent, to the extent possible, unauthorized access, information loss, or data corruption.
We have servers with sufficient capacity to maintain this data with full security, integrity, and availability guarantees. As the data owner, you can exercise your rights by contacting us via email at info@hotelrealillescas.es, indicating in the subject the right you want to exercise.
When commercial communications are sent to users of our website who have submitted the contact form, clear instructions on how to revoke this consent will be provided in the communication. All commercial or advertising shipments can be canceled by users at any time and always through a simple and free process, by email requesting to unsubscribe or by using a cancellation link. Please do not hesitate to contact us on this matter at any time or access this privacy policy again on our website.